At ENERGYLUIS, we are committed to providing a transparent, fair, and professional sales experience for all customers. This Sales Policy outlines the terms and conditions governing the sale of vehicles and related products through our platform https://energyluis.com.
🔹 1. Product Listings
All vehicle listings on our website are described accurately to the best of our knowledge.
Prices are listed in local currency and include applicable taxes unless otherwise stated.
Product availability may vary and is subject to prior sale.
🔹 2. Pricing & Payment
Full payment must be made prior to vehicle or product delivery.
We accept various payment methods including bank transfers, credit/debit cards, and secure payment gateways.
ENERGYLUIS reserves the right to change pricing at any time without prior notice, though confirmed orders will not be affected.
🔹 3. Sales Agreement
A sale is considered final once payment is received and a sales agreement is signed (digitally or in person).
Customers are encouraged to review all specifications, warranty terms, and conditions before completing a purchase.
🔹 4. Delivery & Pickup
Delivery timelines vary by product type and customer location.
Customers may choose home delivery or pick up the vehicle at a designated ENERGYLUIS location (where available).
Any delivery fees will be communicated clearly at checkout or during negotiation.
🔹 5. Warranty & After-Sales Support
Many of our vehicles come with a limited warranty (details will be listed per vehicle).
ENERGYLUIS also offers after-sales support and customer care for questions or issues post-purchase.
Warranty claims must comply with the terms outlined in your warranty agreement.
🔹 6. Transfer of Ownership
For vehicle purchases, ENERGYLUIS assists with legal documentation and registration where possible.
All legal obligations related to ownership transfer must be completed before the vehicle is officially handed over to the buyer.
