Terms and Conditions

Effective Date: January 9, 2025

Welcome to EnergyLuis! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site or purchasing products from us.

1. Introduction

These Terms and Conditions govern your use of EnergyLuis‘s website (https://energyluis.com/) and any products purchased from us. By using this website or placing an order, you acknowledge and agree to these terms. If you do not agree with any part of these terms, you should not use our website or purchase products from us.

We reserve the right to modify or update these terms at any time. Any changes will be reflected on this page, and the date of the last revision will be updated accordingly. Your continued use of our website constitutes acceptance of the updated terms.

2. Use of the Website

  • Eligibility: You must be at least 18 years old or have the legal capacity to enter into a binding agreement to use our website and make purchases.
  • Account Creation: To make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
  • Website Usage: You agree not to use our website for any unlawful, fraudulent, or prohibited activities, including, but not limited to, transmitting harmful content, engaging in data mining, or attempting to gain unauthorized access to our systems.

3. Products and Services

  • Product Availability: We make every effort to ensure that product availability is accurate. However, we do not guarantee that all products will be in stock at the time of order. If a product is out of stock or unavailable, we will notify you promptly and offer alternatives, including the option to cancel your order.
  • Product Information: We provide detailed product descriptions, images, and specifications to help you make informed decisions. However, we do not guarantee that product details are error-free. Variations in product appearance may occur due to lighting, screen settings, or other factors.
  • Pricing: All prices on our website are listed in USD (United States Dollars). Prices are subject to change without notice. The price displayed at the time of purchase is the final price you will be charged.

4. Orders and Payments

  • Order Confirmation: After placing an order, you will receive an email confirmation containing your order details. This email serves as an acknowledgment of your order but does not constitute an acceptance of your order.
  • Order Processing: We aim to process orders as quickly as possible, typically within 1-2 business days. However, processing times may vary during peak periods.
  • Payment: We accept a variety of payment methods, including credit cards, debit cards, and PayPal. By submitting your payment information, you authorize us to charge the payment method for the total amount of your order.
  • Fraud Prevention: To prevent fraudulent activities, we may request additional information or verification for certain orders. If we cannot verify your payment, we reserve the right to cancel the order.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options to suit your needs. Shipping costs will be calculated at checkout based on your shipping address, order size, and selected shipping method.
  • Delivery Time: Delivery times vary depending on the shipping method chosen and your location. Standard shipping typically takes 5-7 business days within the U.S.
  • Shipping Delays: We are not responsible for any shipping delays caused by third-party carriers, weather conditions, or other factors outside of our control.
  • Order Tracking: Once your order has shipped, you will receive a tracking number so you can monitor the progress of your delivery.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed instructions on how to return products and request refunds.

  • Eligibility: Returns are accepted within 30 days of purchase for eligible items. Returned items must be unused, in their original condition, and in the original packaging.
  • Refunds: Refunds will be processed after we receive the returned items. The refund will be issued to the original payment method.
  • Exchanges: If you received a defective or damaged item, we will offer an exchange for the same product or a similar product of equal value.

7. Limitation of Liability

  • Product Use: By purchasing from EnergyLuis, you agree to use our products as intended and in accordance with all applicable laws and regulations.
  • Liability: EnergyLuis is not liable for any damages, injuries, or losses resulting from the use of our products or services, including but not limited to, direct, indirect, incidental, or consequential damages.
  • Product Warranties: We do not provide warranties on the products we sell unless otherwise stated. The manufacturer’s warranty, if applicable, will apply.

8. Intellectual Property

  • Content Ownership: All content on our website, including images, logos, text, graphics, and trademarks, is the property of EnergyLuis or its licensors and is protected by copyright laws. You are prohibited from using any content from our website for commercial purposes without prior written consent from us.
  • License: We grant you a limited, non-transferable license to access and use the website for personal, non-commercial purposes. You may not copy, reproduce, or distribute any content from the site without our permission.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.

10. Governing Law and Dispute Resolution

  • Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising from or related to these terms and conditions shall be resolved through binding arbitration, rather than in court. By using our website, you agree to submit to arbitration and waive your right to participate in class actions.

11. Modifications to the Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our website after any changes to these terms, you agree to the revised terms.

12. Contact Us

If you have any questions about these terms and conditions, or if you need further clarification, please contact us at:

  • Email: info@energyluis.com
  • Phone: (330) 222-4001
  • Street Address: 6336 Lakeview Dr, Hanoverton, Ohio (OH), 44423, United States

Thank you for choosing EnergyLuis! We look forward to serving you and enhancing your fishing experience.